Acrylic Powder Removal
Cancellation Policy
We recognize that unexpected events can occur, leading you to cancel or reschedule your appointment at Nail Lounge and Spa. Our objective is to be fair to both you and our team, so we request that you adhere to our policies. Cancellation Policy At Nail Lounge and Spa, we respect your time and that of our staff. We require a minimum of 24 hours' notice for any cancellation or rescheduling of appointments. If you need to cancel with less than 24 hours' notice, a cancellation fee of £20 per scheduled service or the full price for services less than this amount will be charged. In the event of a no-show without prior notification, you will be billed the full cost of the scheduled service. To cancel or reschedule, please use the link provided in your confirmation email, contact us by phone during business hours (+44 (0)7506-235-990) Late Arrival Policy If you are delayed for your appointment, please notify us promptly. If you arrive more than 10 minutes past your scheduled time, we may need to reschedule your appointment or apply a cancellation fee of £20 per service or the full price for shorter services. We will strive to accommodate late arrivals, but please be aware that your service may be truncated or your wait may be extended. We also reserve the right to cancel your appointment and charge the cancellation fee if there is insufficient time for the treatment. Patch Tests for Beauty Treatments Patch testing is vital for your safety and well-being, particularly for procedures like eyebrow and eyelash tinting, lifting, and lamination. These tests must be conducted at least 24 hours before your treatment at Nail Lounge and Spa. Once completed, your patch test is valid for 6 months, unless there are changes to your medical history. If a patch test is not completed in time at our spa, the treatment will be canceled, and cancellation fees will apply. Thank you for your cooperation and for selecting Nail Lounge and Spa. We are excited to offer you a tranquil and revitalizing experience.
Contact Details
115 Trafalgar Rd, London SE10 9TS, UK
020 7941 8571